OUC sucks ass!
OUC, the reliable one, BULLSHIT! Those fucking price gouging bastards lie left and right and now they are wanting to charge me a deposit that is completely outrageous before they will turn on power. They lie and say that the deposit is refundable but they never give you any actual money back they take it off your bill, that isn’t a refund it’s a credit. They say they will call you back when you demand to speak to a manager but they never fucking do.
I just paid a bill I don’t think I should have paid, and completely disagree with, when I was in the other apartment and I turned off my power I asked them about my final bill and they said oh this is your final bill. Well they lied about that too cuz I received a bill after that and when I called and said but wait I was told I already paid my final bill they said oh well u have to pay it. even tho it was their fuck up for telling me that. Now I am the one being punished with this huge deposit because OUC fucked up.
OUC is the most uncustomer friendly most lousy at service and since they are the only power company the can quote you whatever fucking price they want because they can get away with it because they have no competition to keep them honest. Phone companies are required to have competition why not power companies? i fucking hate OUC, if I had a choice of going to another power company I totally would.
April 18th, 2007 at 1:19 pm
My brother;
This is why I never pay bills on-line or with a credit card. If you do, then they can take your money; even when you have a dispute with them. Writing and mailing checks every month is a pain, but I can cut off the flow of money when they piss me off.
Oh, and landlords don’t like give your deposit back; no matter how much you clean the place up before leaving. It’s not so bad with a large apartment complex, but smaller places usually don’t have money to return to you, even if they wanted to.